Privacy Policy
Privacy Policy
At LuxuryTime, we are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information. This Privacy Policy governs our actions as they relate to the collection, use, and disclosure of Personal Information. We respect your privacy and are committed to safeguarding your data in accordance with applicable, stringent national and international privacy legislation.
1. Information We Collect
When you visit our store or make a purchase from LuxuryTime, we collect specific information to fulfill our commercial relationship and improve your experience. This information is categorized as follows:
- Order Information: When you make a purchase or attempt to make a purchase, we collect data including your name, billing address, shipping address, payment information (including credit card numbers or alternative payment details), email address, and phone number.
- Device Information: We automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
- Interaction Data: As you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.
2. How We Use Your Information
We strictly limit the collection and use of your information to that which is necessary for fulfilling our business purposes. We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for secure shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Information to:
- Communicate with you regarding your purchase, provenance verification, or bespoke service requests;
- Screen our orders for potential risk or fraud, in compliance with financial security standards;
- Provide you with information or advertising relating to our exclusive timepieces and services, provided you have explicitly opted in to receive such communications.
3. Consent and Withdrawal
By providing us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. You may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information, at any time, by contacting us directly.
4. Sharing and Disclosure
LuxuryTime does not sell, rent, or lease your Personal Information to third parties. We share your Personal Information only with trusted service providers who assist us in operating our website, conducting our business, and servicing you, so long as those parties agree to keep this information confidential and secure.
This includes sharing data with secure payment gateways, armored courier services required to deliver your timepiece safely, and analytics providers. We may also disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
5. Data Retention and Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with industry-standard encryption.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Your Rights Regarding Your Data
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please submit a formal request through our contact channels. Please note that certain transactional data must be retained for mandatory tax, legal, and anti-fraud auditing purposes.
7. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information about our privacy practices, please contact our Data Compliance Officer at:
sales@luxurytime.shop